Purchasing Conditions

Privacy notice

Read our privacy notice here.


This agreement is valid between Suitopia Scandinavia AB and its customers.


Custom made products are products made from measurements (such as suits and tuxedos).
Standard products are products not made from measurements (such as bow ties and cufflinks).

Order confirmation

When you have completed your order, you will receive an order confirmation by e-mail. You can keep track of your order status by logging into your account and going to "Your order history" at; www.suitopia.com. Please note that you have to log in to do this.

Production and delivery

Production time of your garment is 2-3 weeks after your payment and then another 1-2 weeks for shipping.

If you have ordered fabric samples, these will be sent to you by post within 1 week after your payment and expect another 1 week for shipping within Europe and up to 10 days for shipping to the US.

Payment terms

Payment can be made by by Visa, MasterCard, American Express or PayPal. When you have completed your payment your order will be sent to production.


Suitopia offers free shipping worldwide on all orders above $385! On orders under $385, we charge a fee of $55. Fabric samples ship for free. Freight is included in the price. Suitopia cannot be held responsible for possible shipment delays as all shipments are handled by third parties. Suitopia subcontracts carriers and, therefore, when the order is handed over to the carrier the only information available to Suitopia is the one appeared in the carrier website. The tracking number to get this information will be set to your order when the package is shipped. All purchases made with Suitopia include a shipment contract. Suitopia will not be responsible for delays within the recipient's control, such as recipient not being available to accept delivery, having supplied Suitopia with incorrect delivery information, or is unable or unwilling to cooperate with carrier and/or customs. When the order is in carrier's hands, the carrier is responsible for it.

Return policy

Due to the fact that each custom made product is custom made for each individual customer Suitopia does not offer any opportunities to return products.


Suitopia’s perfect fit guarantee

Care advice

Always keep your custom made product on a hanger when not in use. Use a spray bottle with cold water to easily spray the fabric in order to straighten wrinkles. It is possible to iron the fabric, but only with low heat and preferably with a towel between the iron and the fabric in order to maintain the quality of the fabric. Cleaning advice: Dry clean only.

Force Majeure

In case of war, natural disaster, labor related disputes, government edicts, delivery failures from suppliers, extraordinary circumstances outside Suitopias control, that affects the contract between Suitopia and the customer, Suitopia will not be responsible for completing the terms specified above.


A purchase from Suitopia is governed by Swedish law. Any dispute with companies within the Suitopia Group, its employees, Directors, or owners, individually or together, shall be settled in a Swedish court of law.


How a product from Suitopia is used is the responsibility of the bearer of the product and how it is kept is the responsibility of the keeper of the product. No company within the Suitopia Group, its employees, Directors, or owners, individually or together, can be held responsible for any injury, damage, harm, suffering, etc to anyone or anything that has been caused, directly or indirectly, by a product from Suitopia.

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Customers are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information [http://www.google.com/privacy.html].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.